What our Customers say...
Water Damage Testimonials
Called at 7:15 at night due to a leak in my basement. Ronny answered the call immediately and was at my house within 20 minutes - way ahead of when he said he would be. He was friendly, knowledgeable and courteous and assessed the situation right away. His crew was there within 45 minutes and ripped down the sheetrock- trying to make as little a mess as possible. They found the problem and then their boss Steve came by at 10 pm to fix/replace the pipe that had a pinhole leak. They were back at 9:30 this morning and have begun the tear out and packing up of the contents so they could do the rebuild as fast as possible AND are dealing with my Insurance company. SUPERIOR SERVICE- top notch!!! If you ever have this type of problem you have to use SERVPRO of Ronkonkoma - Ronny, Steve and the whole team will take care of you.
Quick helpful service.
I had a flooded basement & you guys were awesome. It truly was like it never happened. A great company.
Prompt & Courteous. Thank you!
Great bunch of Employee's.
Awesome job! Thank you!
To everyone at SERVPRO Ronkonkoma, you are a credit to the SERVPRO brand and genuinely some of the nicest people out there.
If you ever have the misfortune I did of returning to your home after a vacation and finding that your pipes froze and burst, do exactly what I did and call SERVPRO Ronkonkoma. My house was built only 5 years ago. I thought something like this could never happen.
I was away on vacation and came back to find water and ice crystals on the floor in several rooms. When I walked into my house it was forty-two degrees INSIDE! When you guys arrived, you could immediately tell how aggravated and concerned I was. Within twenty minutes I was calmed down and assured me you guys would take care of everything.
They explained to me how this can happen despite homes being newly built. Next, they showed me some steps they would have taken during the installation to prevent something like this from occurring. I felt like I was on HGTV with Mike Holmes. They re-insulated my walls and assured me this would never happen again. The SERVPRO team not only took care of the mess, but, as licensed plumbers, they were able to address the actual cause of the problem.
You went above and beyond and I look forward to recommending you frequently.