What our Customers say...

Storm Damage Testimonials

The Fans, Dehumidifiers and air scrubbers have done wonders, especially the air scrubber.  I wanted to thank you for everything you did for us and let you know that your guys picked up everything you had set up for us.  like everything else associated with your outfit, the guys were professional, first rate, prompt and courteous.  Again from the bottom of my heart I want to thank you for helping my son and I.

Donna, I wanted to say Thank you!  You have been so helpful and the guys did an amazing job.  They remediated my house with grace and efficiency :) . They were respectful, on task and very patient with my questions and what not.  It's hard to find people that do a good job and do what they say.  So you guys are ranked very high on my list.  

When the pipe burst in my house during one of the nasty winter storms we had this year, you got to us very quickly and the staff was awesome and respectful.  I'm telling everyone I know about your service.  Thank you!

They did such a great job.  I had a water leak in my basement.  SERVPRO came within a few hours.  Cleaned everything up.  Once everything was rebuilt it looked as good as new.

First of all I really want to thank you and your expert team for helping us get out of a terrible mess with Hurricane Irma.  Our entire house took 8 inches of muddy saltwater.  Your quick response to our needs saved my home.     My wife and I have never experienced such a terrible mess.  Your professional experience made life so much easier for us.  The drywall was removed and the mold was treated in a very timely manner.  The high power dehumidifiers and fans completely dried out our home.  Most of our personal possessions we saved.   All of our house was packed in boxes and labeled.  We are nearly done with everything and ready to move back in our wonderful home.   Thank you SERVPRO.

I could not be any happier with how Steven Kilmeade took care of me during the flooding from Harvey.  Out of 183 homes in my neighborhood, only 9 weren't damaged.  We literally had a river running down our main street with strong current and rapids.  Steven called me immediately to come out and inspect….

He was easily the first to get in my neighborhood in days.  He walked me through the entire process of what to expect and who does what.  He was so dang nice, I thought he had to be shady.  He said he was going to try to get equipment into my house the following day.  I thought there was no way.  He was in my house on Labor Day while the river was still going.  He was able to save countless cabinets in my house, expensive custom cabinets.  My builder came in while they were there and started taking plumbing out of my bathroom to pull cabinets.  Steve intervened and showed why they were fine.  Once my builder saw this, he agreed.  After Steve picked up his equipment, my builder measured moisture in the kitchen and thought he needed to pull cabinets….  Steve was out in literally 30 minutes with equipment.  He said he thought all was good but wanted me to be happy.  His crew measured with their equipment.  They got a wet reading on one side of the wood, but when he read the unfinished side, it was bone dry.  Steve still left the equipment there to calm my concerns and at no charge.  The next day my builder said our laundry cabinets needed to be pulled.  I called Steve asking if they could pull them.  He said he feels the house was dry but sent a crew out again after they worked all day.  They helped me cut a hole in the garage behind the laundry room and found the are totally dry and again no charge.  Where do you find that kind of customer service?

Phil & I want you and your crew to know how much we appreciate your help at our home in Key Coloney Beach, Florida.  You were fast and efficient and friendly.  Thank you!